COVID-19 Pandemic Challenges for MSMEs: Strategic Options for Surviving in the New Normal Era

  • Prianto Budi Saptono Faculty of Administrative Science, University of Indonesia
  • Intan Pratiwi Pratama-Kreston Tax Research Institute
Keywords: covid-19, msmes, new normal era, survival strategies

Abstract

The purpose of this study is to analyze the obstacles faced by MSMEs during the COVID-19 outbreak; and to analyze various MSME survival strategies in dealing with the COVID-19 outbreak and the new normal era. This study employs descriptive qualitative methods. Secondary data is gathered from secondary sources such as books, scientific publications, government rules, and policies. Based on the findings of this study, it reveals that MSME actors must recognize the competitive advantages of their business. MSMEs can use social media marketing and record financial reports following SAK EMKM. MSMEs can use cloud accounting to streamline the accounting process, consider customer relationship marketing strategies, and follow health protocols in running their business workplace. Several ways are expected to help MSMEs in their role as the backbone of the nation's economy.

References

Afi. (2017). Alliance for financial inclusion. Retrieved from: www.afi-global.org

Ahmad, A., & Hadi, N. U. (2020). Impact of Digitization on Consumer Buying Behavior with Respect to Consumer Demographic Factors. Foundation University Journal of Business & Economics, 5(1), 15–30.

Akingbade, W. A. (2021). Covid-19 Pandemic Challenges To Micro, Small and Medium Enterprises in Nigeria: Strategic Options for Survival. Acta Economica, 19(34), 153–167. doi:10.7251/ace2134153a

Bourletidis, K., & Triantafyllopoulos, Y. (2014). SMEs Survival in Time of Crisis: Strategies, Tactics and Commercial Success Stories. In Procedia - Social and Behavioral Sciences (Vol. 148, pp. 639–644). doi:10.1016/j.sbspro.2014.07.092

Cook, J. (2015). A Six-Stage Business Continuity and Disaster Recovery Planning Cycle. SAM Advanced Management Journal.

Eravia, D., Handayani, T., & Julina. (2015). The Opportunities and Threats of Small and Medium Enterprises in Pekanbaru: Comparison between SMEs in Food and Restaurant Industries. Procedia - Social and Behavioral Sciences, 169(August 2014), 88–97. doi:10.1016/j.sbspro.2015.01.289

Fabeil, N. F., Pazim, K. H., & Langgat, J. (2020). The Impact of Covid-19 Pandemic Crisis on Micro-Enterprises: Entrepreneurs’ Perspective on Business Continuity and Recovery Strategy. Journal of Economics and Business, 3(2), 1–9. doi:10.31014/aior.1992.03.02.241

Farida, N., Naryoso, A., & Yuniawan, A. (2017). Model of Relationship Marketing and E-Commerce in Improving Marketing Performance of Batik SMEs. Jurnal Dinamika Manajemen, 8(1), 20–29. doi:https://doi.org/10.15294/jdm.v8i1.10408.

Gamage, S. K. N., Ekanayake, E. M. S., Abeyrathne, G. A. K. N. J., Prasanna, R. P. I. R., Jayasundara, J. M. S. B., & Rajapakshe, P. S. K. (2020). A review of global challenges and survival strategies of small and medium enterprises (SMEs). Economies, 8(4), 1–24. doi:10.3390/ECONOMIES8040079

Gentilini, U., Almenfi, M., & Orton, I. (2020). Social Protection and Jobs Responses to COVID-19 : A Real-Time Review of Country Measures (Vol. 3).

Hadiwardoyo, W. (2020). Kerugian Ekonomi Nasional Akibat Pandemi Covid-19. Baskara: Journal of Business and Entrepreneurship, 2(2), 83–92. doi:10.24853/baskara.2.2.83-92

Hamid, R. S., Ikbal, M., & Ar-Rashid, M. H. (2021). The Covid-19 Pandemic in Indonesia: Problems Identification and Solutions for Micro, Small and Medium Enterprises (MSMEs). Budapest International Research and Critics Institute-Journal (BIRCI-Journal, 4(4), 8308–8315. doi:https://doi.org/10.33258/birci.v4i4.2770

Hamundu, F. M., Husin, M. H., Baharudin, A. S., & Khaleel, M. (2020). Intention to Adopt Cloud Accounting: A Conceptual Model from Indonesian MSMEs Perspectives. Journal of Asian Finance, Economics and Business, 7(12), 749–759. doi:10.13106/JAFEB.2020.VOL7.NO12.749

Indonesia, P. R. Peraturan Pemerintah Republik Indonesia Nomor 21 Tahun 2020 Tentang Pembatasan Sosial Berskala Besar Dalam Rangka Percepatan Penanganan Corona Virus Disease 2019 (COVID-19) (2020). doi:10.4324/9780367802820

Irawan, A. (2020). Challenges and Opportunities for Small and Medium Enterprises in Eastern Indonesia in Facing the COVID-19 Pandemic and the New Normal Era. TIJAB (The International Journal of Applied Business), 4(2), 79–89. doi:10.20473/tijab.v4.i2.2020.79-89

Jones, N., Borgman, R., & Ulusoy, E. (2015). Impact of Social Media on Small Businesses. Journal of Small Busness and Enterprise Development, 22(4), 611–632. doi:https://doi.org/10.1108/JSBED-09-2013-0133

Juergensen, J., Guimón, J., & Narula, R. (2020). European SMEs amidst the COVID-19 crisis: assessing impact and policy responses. Journal of Industrial and Business Economics, 47(3), 499–510. doi:10.1007/s40812-020-00169-4

Leinonen, T., Viikari-Juntura, E., Husgafvel-Pursiainen, K., Virta, L. J., Laaksonen, M., Autti-Rämö, I., & Solovieva, S. (2018). Labour market segregation and gender differences in sickness absence: Trends in 2005-2013 in Finland. Annals of Work Exposures and Health, 62(4), 438–449. doi:10.1093/annweh/wxx107

Lussier, R. N., & Halabi, C. E. (2010). A Three-Country Comparison of the Business Success versus Failure Prediction Model. Journal of Small Business Management, 48(3), 360–377. doi:10.1111/j.1540-627X.2010.00298.x

Ma, D., Fisher, R., & Nesbit, T. (2021). Cloud-based client accounting and small and medium accounting practices : Adoption and impact. International Journal of Accounting Information Systems, 41(2021), 100513. doi:10.1016/j.accinf.2021.100513

McCarthy, B. (2003). Strategy is personality-driven, strategy is crisis-driven: insights from entrepreneurial firms. Management Decision, 41(4), 327–339. doi:10.1108/00251740310468081

Menteri Koperasi dan Usaha Kecil dan Menengah. Peraturan Menteri Koperasi dan Usaha Kecil dan Menengah Republik Indonesia Nomor 5 Tahun 2020 tentang Rencana Strategis Kementerian Koperasi dan UKM Tahun 2020-2024 (2020).

Naidoo, V. (2010). Firm survival through a crisis: The influence of market orientation, marketing innovation and business strategy. Industrial Marketing Management, 39(8), 1311–1320. doi:10.1016/j.indmarman.2010.02.005

OECD. (2020). Coronavirus (Covid-19): SME Policy Responses. Tackling coronavirus (COVID-19): Contributing to a global effort.

OECD. (2021). Policy Highlights : OECD SME And Entrepreneurship Outlook 2021.

Pakpahan, A. K. (2020). Covid-19 Dan Implikasi Bagi Usaha Mikto, Kecil, Dan Menengah. Covid-19 Dan Implikasi Bagi Usaha Mikro, Kecil, Dan Menengah, 1(April), 59–64. doi:https://doi.org/10.26593/jihi.v0i0.3870.59-64

Pratama, V., Santoso, I., & Mustaniroh, S. A. (2021). Development strategy of SMEs in the new normal era of coronavirus disease 2019 (COVID-19): A literature review. In IOP Conference Series: Earth and Environmental Science (Vol. 733, pp. 1–8). IOP Publishing. doi:10.1088/1755-1315/733/1/012058

Purwanti, L., & Fatmawati, D. S. A. (2021). The Meaning of Financial Accounting Standards for Micro , Small and Medium Entities ( SAK EMKM ) During The Covid- 19 Pandemic El Significado de las Normas de Contabilidad Financiera para las Micro , Pequeñas y Medianas Entidades ( SAK EMKM ) durante la P. Studied of Applied Economics, 39(12), 1–12. doi:10.25115/eea.v39i12.6001

Puspaningrum, A. (2020). Social Media Marketing and Brand Loyalty : The Role of Brand Trust. Journal of Asian Finance, Economics and Business, 7(12), 951–958. doi:10.13106/jafeb.2020.vol7.no12.951

Putra, Y. M. (2018). Pemetaan Penerapan Standar Akuntansi Keuangan EMKM Pada UMKM Di Kota Tangerang Selatan. Profita: Komunikasi Ilmiah Akuntansi Dan Perpajakan, 11(2), 201–217. doi:10.22441/profita.2018.v11.02.004

PWC. (2020). The possible economic consequences of a novel pandemic The expanding economic consequences of the coronavirus. Australia Matters, Pwc, (March), 10.

Quarantelli, E. L., Lagadec, P., & Boin, A. (2007). A Heuristic Approach to Future Disasters and Crises: New, Old, and In-Between Types. Handbook of Disaster Research. Springer International Publishing. doi:10.1007/978-0-387-32353-4_2

Rana, N. P., Barnard, D. J., Baabdullah, A. M. A., & Rees, D. (2019). Exploring barriers of m-commerce adoption in SMEs in the UK : Developing a framework using ISM. International Journal of Information Management, 44(June 2018), 141–153. doi:10.1016/j.ijinfomgt.2018.10.009

Rita, M. R., & Utomo, M. N. (2019). An entrepreneurial finance study: MSME performance based on entrepreneurial and financial dimensions. Jurnal Keuangan Dan Perbankan, 23(2), 217–234. doi:10.26905/jkdp.v23i2.3076

Shafi, M., Liu, J., & Ren, W. (2020). Impact of COVID-19 pandemic on micro, small, and medium-sized Enterprises operating in Pakistan. Research in Globalization, 2(July), 1–14. doi:10.1016/j.resglo.2020.100018

Sugiri, D. (2020). Menyelamatkan Usaha Mikro, Kecil dan Menengah dari Dampak Pandemi Covid-19. Fokus Bisnis : Media Pengkajian Manajemen Dan Akuntansi, 19(1), 76–86. doi:10.32639/fokusbisnis.v19i1.575

Sung, C.-Y., Kim, K.-C., & In, S. (2016). Small and medium-sized enterprises policy in Korea from the 1960s to the 2000s and beyond. Small Enterprise Research, 23(3), 262–275. doi:10.1080/13215906.2016.1269665

Tairas, D. R. (2020). COVID-19 Pandemic and MSMEs: Impact and Mitigation. Jurnal Ekonomi Indonesia, 9(1), 67–80. doi:10.52813/jei.v9i1.48

Tanjung, D., & Purnamadewi, Y. L. (2021). Impact of Covid-19 Pandemic on Mses and Cooperatives and Strategic Recovery in New Normal Era. Jurnal Manajemen Dan Organisasi, 12(3), 220–231. doi:https://doi.org/10.29244/jmo.v12i3.39197

Thendywinaryo, C., Sidik, A., & Goenawan, F. (2021). Analisis Strategi Customer Relationship Management Untuk Mempertahankan Loyalitas Pelanggan Umkm Retail Non- Makanan Di Indonesia Timur ( Studi Kasus Pada New Em Collection ) Pendahuluan. Jurnal E-Komunikasi, 9(2), 1–12.

Vandenberg, P. & Helble, M. (2020). Three Ways to Support Businesses and Their Workers during a Pandemic. Asian Development Blog.

We are Social. (2020). Indonesian Digital Report 2020. Retrieved from: https://datareportal.com/reports/digital-2020-indonesia

WHO. (2020). World Health Organization. Retrieved from: https://covid19.who.int

WHO. (2021). World Health Organization. Retrieved from: https://covid19.who.int

Yu-lian, W. (2008). The Optimization Model of Distribution Channels Farm Produce in Heilongjiang Province. Commercial Research, Issue 4.

Published
2022-11-22
Abstract viewed = 410 times
PDF downloaded = 389 times